![]() ![]() In this situation, you can try to connect the Seagate Backup Plus with a USB Y cable if you have one.But sometimes this amount of current may be insufficient while the drive is spinning up. In general, the current of USB port 2.3 and 3.0 are enough for the most external portable hard drives. Check whether the Seagate Backup Plus external hard drive is powered properly Otherwise, insert another external storage device in this USB port. Plug the Seagate Backup Plus into another USB port if you have another one. Try using a different USB cable to see if that fixes the problem. If the drive isn't properly plugged in, it will fail to mount as it received not enough or even no power. ![]() Check if the cable of the Seagate Backup Plus drive is connected properly to your Mac Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below. Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. ![]()
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